Managing Customer Value, Creating Quality and Service That Customers Can See
first edition Hardcover
1994 · New York
by GALE, Bradley T.
New York: Free Press, 1994. Hardcover. Fine/Fine. First edition. Fine in fine dustwrapper. A very nice copy, like new. Please Note: This book has been transferred to Between the Covers from another database and might not be described to our usual standards. Please inquire for more detailed condition information. (Inventory #: 226043)