What is the return/refund policy?

Lost in Transit/Book Did Not Arrive:

If the order does not arrive within 7 days of the estimated delivery date for domestic shipments, or within 14 days of the estimated delivery date for international shipments, you are eligible for a full refund of the purchase price, including shipping costs. You must contact ABAA and the bookseller within 30 days of the estimated delivery date to initiate a refund for an order lost in transit.

Incomplete or Incorrect Address Provided by Customer/Unclaimed/Returned to Sender/Etc.:

If the book is returned to the bookseller for one of the above reasons, or a similar reason, the refund price will include the book price only. You must contact ABAA and/or the seller within 30 days of the estimated delivery date to initiate this refund.

Incorrect Book/Not as Described/Damaged Before or In Transit:

You are eligible to receive a full refund of the purchase price, including shipping costs, if your return is a result of an error on the bookseller's part. Refunds on return shipping costs are at the discretion of the participating bookseller. To receive a refund, you must send the item directly to the bookseller within 30 days of the estimated delivery date and in the same condition in which it was received.

Changed Your Mind/Ordered the Wrong Title:

Returns for reasons other than those stated above are accepted, provided that such returns are promptly notified to the bookseller and the material carefully packed and returned in the same condition as received. Such discretionary returns will not normally be subject to refund of postage charges.